esa4d Terms & Conditions

In these Terms and Conditions, the following terms have the meanings set out below unless the context expressly requires otherwise:

Access to and use of esa4d is restricted to individuals who meet all of the following criteria:

• You are at least 21 years of age. esa4d strictly enforces this minimum age requirement. Providing false information about your age constitutes fraud and will result in immediate account closure and forfeiture of any balance.
• You are accessing the platform from a jurisdiction where online betting is not expressly prohibited by applicable law, and you are solely responsible for determining your own legal position.
• You are acting on your own behalf and are not accessing esa4d as an agent or nominee for a third party.
• You have not previously been self-excluded from esa4d or had an account closed by esa4d for violations of these Terms.
• You are not a current employee, contractor, or close family member of an employee or contractor of esa4d or any of its affiliated game studios and payment partners.

esa4d reserves the right to request age and identity verification documents at any time. Failure to provide satisfactory documentation within a reasonable timeframe will result in account suspension and withholding of withdrawals until verification is complete.

To access real-money betting and gaming services on esa4d, you must complete the registration process and create a verified Account. The following conditions apply to all Accounts:

• One Account Per Person. Each player is permitted to hold only one Account on esa4d. Opening multiple Accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited and will result in the closure of all associated Accounts.
• Accurate Information. You must provide truthful, accurate, and current information during registration, including your legal full name, date of birth, and a valid email address. You are responsible for maintaining the accuracy of this information and must notify esa4d immediately of any changes.
• Account Security. You are responsible for maintaining the confidentiality of your login credentials. Do not share your username or password with any other person. esa4d will not be liable for losses arising from unauthorised access to your Account where you have failed to keep your credentials secure.
• KYC Verification. esa4d may request identity verification documents — such as a government-issued ID (KTP, passport, or driving licence) — at any time and as a mandatory condition prior to processing any withdrawal. Documents must be clear, valid, and unaltered.
• Account Currency. All Accounts on esa4d are denominated in Indonesian Rupiah (IDR). Deposits and withdrawals are processed in IDR via supported Indonesian payment methods.

esa4d supports deposits and withdrawals in Indonesian Rupiah (IDR / Rp) through the following verified local payment channels:

• Bank Transfer: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI (Bank Syariah Indonesia), Bank Permata.
• E-Wallets: OVO, DANA, GoPay, ShopeePay, LinkAja.

The following terms apply to all financial transactions on esa4d:

• Minimum and Maximum Limits. Minimum and maximum deposit and withdrawal amounts are displayed within the Account dashboard at the time of the transaction. These limits are subject to change and may vary by payment method.
• Processing Time. Deposits are typically confirmed within two minutes of receipt. Withdrawal requests are processed in under three minutes on average. Processing times may be extended in exceptional circumstances, including during scheduled maintenance or where KYC verification is outstanding.
• Same-Method Policy. esa4d may require that withdrawals are returned to the same payment method used for the most recent deposit. This policy exists to prevent money-laundering and to comply with anti-fraud obligations.
• Verification Before Withdrawal. esa4d reserves the right to request identity verification documentation before processing any withdrawal request, regardless of the amount. Withdrawals will not be processed until all outstanding KYC requirements have been satisfied.
• Correct Payment Details. You are solely responsible for providing accurate payment details for all transactions. esa4d will not be liable for funds sent to incorrect bank accounts or e-wallet addresses as a result of errors made by the Player.
• No Third-Party Payments. Deposits must be made from payment accounts held in your own name. esa4d does not accept deposits from third-party accounts. Any funds received from a third-party source will be returned and the Account may be suspended pending investigation.

esa4d offers a range of bonuses and promotional incentives to eligible players. All bonuses are subject to the following general terms, as well as any specific terms published alongside each individual promotion:

• Wagering Requirements. Bonus funds must be wagered a specified number of times (the Wagering Requirement) before they may be withdrawn as real money. The applicable multiplier is stated in the promotion's specific terms.
• Game Contributions. Not all games contribute equally to the Wagering Requirement. Slots typically contribute 100%; live casino games, table games, and sportsbook bets may contribute at a lower rate. Contribution rates are set out in each promotion's terms.
• Bonus Validity. Bonuses expire within the period specified in the promotion. Expired bonus funds and any associated winnings will be removed from the Account automatically.
• One Bonus at a Time. Unless otherwise stated, a player may hold only one active bonus at a time. Claiming a new bonus while an existing bonus is active may result in the existing bonus being forfeited.
• Bonus Abuse. esa4d monitors accounts for irregular betting patterns associated with bonus abuse, including low-risk staking strategies designed to fulfill wagering requirements with minimal exposure. esa4d reserves the right to void bonuses and associated winnings where bonus abuse is identified.
• Eligibility. esa4d reserves the right to limit the availability of any promotion to specific player segments, countries, or payment methods. Promotional eligibility is subject to satisfactory KYC verification.

All bets and game sessions on esa4d are subject to the following general rules. Product-specific rules — including sportsbook settlement rules, live casino house rules, slot RTP disclosures, and togel (Indonesia's traditional numbers lottery) draw schedules — are available within each product section of the platform.

• Bet Acceptance. esa4d reserves the right to refuse or limit any bet at its sole discretion. Bets are only valid once confirmed by the platform and assigned a unique bet reference number. Verbal or chat confirmations have no effect.
• Errors and Palpable Mistakes. In the event of a manifest error — including incorrect odds published due to a system fault — esa4d reserves the right to void the affected bet or settle it at the correct odds. esa4d will not be liable for losses arising from technical errors on the platform.
• Maximum Payout. Each product on esa4d has a maximum payout per transaction. Maximum payout limits are published within each product's specific rules and may be updated from time to time.
• Sportsbook. All sportsbook bets — including BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, UEFA Champions League, AFF Cup, and Timnas Indonesia fixtures — are settled in accordance with esa4d's sportsbook settlement rules. Mix parlay (accumulator) bets require all legs to win for the bet to be settled as a winner.
• Live Casino. Live casino games are operated by certified third-party studios. The outcome of all games is determined by real physical processes (dealing, spinning) and is beyond esa4d's control. The studio's on-screen results constitute the final outcome.
• RNG Games. All RNG-based games (slots, virtual table games) use certified random number generators. Certified RTP (Return to Player) percentages are available within each game's information panel.

The following activities are strictly prohibited on esa4d and will result in immediate Account suspension, forfeiture of funds, and may be reported to relevant authorities:

• Registering or using the platform if you are under 21 years of age.
• Opening, operating, or using more than one Account on esa4d, whether in your own name or through a nominee.
• Using the platform for any form of money laundering, fraud, or other criminal activity.
• Using automated software (bots), scripts, or other automated tools to interact with the platform or its games.
• Colluding with other players in poker, card games, or any other multi-player format to gain an unfair advantage.
• Exploiting technical errors, glitches, or software vulnerabilities for financial gain. Any winnings derived from such exploitation will be voided.
• Providing false or misleading information during registration, KYC, or any other interaction with esa4d.
• Engaging in abuse, harassment, or threatening behaviour toward esa4d staff or other players.
• Attempting to reverse-engineer, copy, or reproduce any part of the esa4d platform.

All content on the esa4d platform — including but not limited to logos, trademarks, game assets, interface designs, software, text, and promotional materials — is the intellectual property of esa4d or its licensed content providers. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the esa4d platform solely for personal, non-commercial gaming and betting purposes. This licence does not include the right to:

• Copy, reproduce, or redistribute any esa4d content for commercial purposes.
• Modify, reverse-engineer, or create derivative works from any esa4d software or game content.
• Use esa4d's brand name, logo, or trademarks in any context not expressly authorised by esa4d in writing.

Any unauthorised use of esa4d's intellectual property may result in legal action. If you believe that content on the esa4d platform infringes your intellectual property rights, please contact us at the address listed in the Contact section.

esa4d collects, stores, and processes personal data in accordance with its Privacy Policy, which is published separately at esa4d.vip/privacy-policy. By registering on esa4d, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Personal data collected by esa4d includes, but is not limited to: name, date of birth, contact details, government-issued identification documents, payment information, device and browser data, and betting/gaming activity. This data is used for the purposes of account management, payment processing, KYC compliance, fraud prevention, and — where you have opted in — marketing communications.

esa4d does not sell personal data to third parties. Data is shared with service providers (payment processors, game studios, fraud-detection vendors) only to the extent necessary to operate the platform and fulfill contractual obligations.

To the maximum extent permitted by applicable law, esa4d's total liability to any Player arising from or in connection with these Terms — whether in contract, tort, or otherwise — shall be limited to the amount deposited by that Player in the twelve (12) months immediately preceding the event giving rise to the claim.

esa4d expressly excludes liability for:

• Any loss of profits, loss of data, loss of opportunity, or indirect or consequential losses of any kind.
• Losses arising from technical faults, service interruptions, network connectivity issues, or force majeure events beyond esa4d's reasonable control.
• Losses arising from a Player's reliance on information, odds, statistics, or other data displayed on the platform that is subsequently found to be inaccurate.
• Losses arising from unauthorised access to a Player's Account where the Player has failed to take reasonable steps to protect their login credentials.
• Decisions made by third-party game providers regarding game outcomes, payout calculations, or jackpot determinations.

Nothing in these Terms shall limit esa4d's liability for death or personal injury caused by its own negligence, or for any other liability that cannot be excluded by law.

esa4d reserves the right to suspend or terminate any Account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms.
• Failure to complete KYC verification within a reasonable timeframe.
• Reasonable suspicion of fraud, money laundering, or other criminal activity.
• Engagement in prohibited conduct as defined in Section 7.
• Initiation of a chargeback or payment dispute with a bank or payment provider while the underlying funds remain in the Account.
• Player request — any player may request Account closure by contacting esa4d support. Accounts subject to open bets or outstanding KYC reviews will be closed once those matters are resolved.

Upon Account termination for cause, esa4d reserves the right to void outstanding bets and retain any pending bonus funds. Real-money balances (net of any voided amounts) will be returned to the player's verified payment method after any outstanding compliance review is completed.

Players who wish to close their Account voluntarily — for example, as part of a responsible gaming self-exclusion — are encouraged to contact esa4d support via live chat. Self-excluded accounts will not be reopened for a minimum cooling-off period as determined at the time of closure.

esa4d is committed to promoting responsible gaming and operates a strict 21+ age policy across all products and services. Gambling is intended as a form of entertainment and should never be used as a source of income or as a means of recovering financial losses.

The following tools are available to all registered esa4d Players within the Account dashboard:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts to manage your spending.
• Loss Limits: Set a maximum amount you are comfortable losing over a defined period.
• Session Time Reminders: Receive notifications when you have been playing for a specified period of time.
• Cool-Off Period: Take a short break from gambling by suspending your Account for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Permanently or indefinitely exclude yourself from esa4d. Self-excluded Accounts will not be reopened during the exclusion period under any circumstances.

If you believe that gambling is negatively affecting your life or the life of someone close to you, please contact the esa4d support team immediately via 24/7 live chat. You may also visit our dedicated Responsible Gaming page for more guidance, tools, and resources.

esa4d reserves the right to amend, update, or replace these Terms and Conditions at any time. Material changes will be communicated to registered Players via email or through a prominent notice on the esa4d platform prior to the changes taking effect.

Your continued use of the esa4d platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any amendment, you must stop using the platform and, if applicable, request Account closure by contacting esa4d support.

The date of the most recent update to these Terms is displayed at the top of this page. We recommend reviewing this page periodically to stay informed of any changes.

These Terms and Conditions, and any dispute or claim arising out of or in connection with them (including non-contractual disputes and claims), shall be governed by and construed in accordance with the laws of the jurisdiction in which esa4d holds its gaming licence, as notified to Players from time to time.

In the event of a dispute between a Player and esa4d regarding the outcome of a bet, the settlement of a game, or any other matter relating to the operation of the platform, the following process applies:

1. First Contact: Players should raise the matter with the esa4d customer support team via live chat or by email to [email protected]. Support agents will attempt to resolve the matter within 5 business days.
2. Escalation: If the matter is not resolved at first contact, the Player may request escalation to esa4d's disputes team, who will review the matter and provide a written response within 14 business days.
3. Licensing Authority: If a Player remains dissatisfied following the internal escalation process, they may refer the matter to the relevant licensing authority or approved alternative dispute resolution (ADR) provider, as specified in esa4d's licensing documentation.

Indonesian players acknowledge that online gambling operates in a legally ambiguous environment under Indonesian law and that they are responsible for complying with applicable local regulations. esa4d makes no representation that access to its platform is lawful in any particular jurisdiction and accepts no liability in this regard.

If you have any questions about these Terms and Conditions, wish to submit a complaint, or need assistance with your Account, please contact esa4d through any of the following channels:

• Live Chat: Available 24/7 directly within the esa4d platform. Agents are available in both English and Indonesian. Live chat is the fastest way to reach the support team — typical response time is under two minutes.
• Email: [email protected] — for non-urgent queries, complaints, and KYC document submissions. Written responses are provided within 24 hours.
• Operating Hours: Live chat support operates 24 hours a day, 7 days a week, including Indonesian public holidays. Support hours are expressed in WIB (Western Indonesia Time, UTC+7).

esa4d aims to acknowledge all written enquiries within one business day and to resolve substantive matters within the timeframes specified in Section 14 above.